Shipping Policy
Last Updated: 25-03-2025
Thank you for shopping at machine-spares. We are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy below.
1. Shipping & Delivery
- We process and ship orders from Monday to Saturday (excluding Sundays and public holidays) after payment confirmation.
- Orders are shipped from Our Warehouse using trusted courier partners such as FedEx, Blue Dart, India Post, etc.
- Estimated delivery time depends on your location:
- 3-5 business days (Standard shipping)
- 5-7 business days (If shipping takes longer)
2. Shipping Charges
- Shipping charges will be calculated at checkout based on your order value and location.
3. Order Tracking
- Once your order is shipped, you will receive a tracking number via email/SMS.
4. Delayed or Lost Shipments
- If your order is delayed beyond the estimated delivery time, please contact our support team at info@machine-spares.com / 6262161614.
- If an order is lost in transit, we will initiate an investigation and either resend the item or issue a refund.
5. Shipping Restrictions
- We do not ship to P.O. Boxes, military addresses, or restricted zones.
- Certain products may have shipping restrictions due to customs laws, hazardous materials, or country-specific regulations.
6. Damaged or Missing Items
- If your order arrives damaged, please contact us within 48 hours with photos of the damaged product and packaging.
- If any item is missing from your order, inform us immediately, and we will resolve the issue promptly.
7. Contact Us
For any shipping-related inquiries, please reach out to us at:
- 📧 Email: info@machine-spares.com
- 📞 Phone: 6262 1616 14
- 📍 Address: Office No 6, 2nd Floor Ghodandikar Tower, Near Krishna Tower, Bhumkar Nagar Chowk, Narhe, Pune – 411041, Maharashtra, India.
We appreciate your trust in http://machine-spares.com and strive to provide the best shopping experience! 🚀